The typical refund restrictions of fourteen days or 2 hours of play weren't inwards resultant earlier, but they are now.
Update: We reported a few minutes agone that Ark refunds were beingness allowed on Steam regardless of how long players had owned the game, or how many hours they had played. That was truthful for a piece today, but Valve has fixed the issue, together with the criterion refund rules look to hold out dorsum inwards effect. Well, that's what I teach for taking the fourth dimension to examination it out myself together with attempting to obtain comments from the developers together with Valve. I was belatedly to the political party amongst this story. Sorry, everyone!
Original story: A postal service on Reddit today claimed that Steam was allowing players to have refunds for Ark: Survival Evolved—and that those refund requests were beingness honored no affair how long agone they bought the game or how long they had played it.
While the Steam refund policy typically exclusively allows refunds if a game has been bought inside the past times fourteen days together with has been played for nether 2 hours, several Redditors chimed inwards to state that they had received refunds fifty-fifty though they had purchased Ark inwards Early Access months or fifty-fifty years ago, together with had played it for dozens of hours.
I asked approximately other fellow member of PC Gamer to endeavor to refund Ark, together with certain plenty he received i despite having purchased the game inwards Early Access agency dorsum inwards 2015 together with having almost xxx hours of playtime logged.
Attempts to obtain a refund for the Scorched footing DLC, according to at to the lowest degree i somebody on Reddit, were non successful. Refunds likewise don't look to operate for those who bought Ark every bit business office of a parcel or from other primal retailers.
It's currently unknown if the Ark refunds are intended past times Studio Wildcard together with Valve—a resetting of the refund time-frame window, every bit it were, since Ark left Early Access today. If intentional, I don't know if this is business office of a wider policy to laurels refund requests when a game leaves Early Access for total release, regardless of the appointment of buy or number of hours played.
It seems a flake ripe for abuse: if someone has played Ark for dozens or hundreds of hours, asking for refund doesn't just experience fair at this point, but I don't brand the rules, I but pass a lot of fourth dimension staring at Reddit.
I convey asked for to a greater extent than information from Valve together with Ark's developers, together with volition update this postal service if together with when I listen back.
Thanks PC GAMER
